SUPPORT

How can we help?

Help with your learner account, purchases, product access or technical issues.

Last updated: 6 September 2026

Contact Learn2Drive support

For Learn2Drive Theory account, payment or learning-product issues, contact us using the details below.

Support emailsupport@learn2drivetheory.co.ukTrader / business nameFarrad Taj, trading as Learn2Drive TheoryBusiness correspondence addressView legal & business information

Please do not send passwords, full card details or security codes by email.

What can we help with?

Account accessLogin problems, password-reset issues or the wrong email on an account.

Purchase accessYou paid successfully but the product you purchased has not unlocked.

Technical problemsAn image does not load, progress is not saving or a feature is not working correctly.

RefundsCancellation requests and questions about the refund policy.

When you contact us

To help us investigate quickly, include the email address used for your Learn2Drive account, the product involved, the approximate purchase date if relevant, and a short description of what happened. Screenshots can be useful for technical problems.

Do not include your password, full payment-card number or card security code.

Complaints

If you have a complaint, contact support@learn2drivetheory.co.uk with a clear description of the issue and the outcome you are seeking. We will review the matter and respond as soon as reasonably practicable.

For data-protection complaints, you can also contact the UK Information Commissioner’s Office. See the Privacy notice for details.